Privacy Policy

Last updated: 23 July 2026

Pharmacy Weight Loss Wooldale | GPhC Registration No. 9012511 | Last Updated: July 2026

Pharmacy Weight Loss Wooldale is committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and safeguard your information in accordance with UK GDPR and the Data Protection Act 2018.

1. Who We Are

We are Pharmacy Weight Loss Wooldale, a GPhC registered online pharmacy weight loss clinic (GPhC No. 9012511) serving patients in Wooldale, UK. We act as the data controller for the personal information you provide to us.

2. Data We Collect

To provide our pharmacy and weight loss services safely and effectively, we may collect the following information:

Personal identifiers: Full name, date of birth, address, email address, and phone number
Health and medical information: Medical history, current medications, weight, BMI, and other health details required for clinical assessment
Payment information: Billing details processed securely through our payment provider
Technical data: IP address, browser type, and website usage information collected via cookies
Communication records: Correspondence with our pharmacy team via email or phone

3. How We Use Your Data

We use your personal data for the following purposes:

To assess your suitability for weight loss treatment and provide clinical consultations
To process and dispense your prescription medication, with delivery within 1 working day of pharmacist approval
To maintain accurate medical records as required by GPhC standards and UK pharmacy law
To communicate with you regarding your order, treatment, or any clinical concerns
To comply with our legal and regulatory obligations as a registered pharmacy
To improve our website and services based on usage analytics

Our legal basis for processing health data is Article 9(2)(h) UK GDPR, which permits processing for the provision of health care and treatment. For general personal data, our lawful bases include contract performance, legal obligation, and legitimate interests.

4. Cookies

Our website uses cookies to enhance your browsing experience and help us understand how visitors use our site. Cookies are small text files stored on your device.

We use the following types of cookies:

Essential cookies: Necessary for the website to function correctly
Analytics cookies: Help us understand visitor behaviour and improve our services
Preference cookies: Remember your settings and choices

You can manage or disable cookies through your browser settings at any time. Disabling certain cookies may affect the functionality of our website.

5. Third-Party Sharing

We do not sell or rent your personal data to any third party. We may share your information only in the following limited circumstances:

Healthcare providers: With your GP or other medical professionals where clinically necessary or required by law
Delivery partners: Your name and address are shared with our courier to fulfil your medication delivery
Payment processors: Billing information is handled securely by our regulated payment provider
Regulatory bodies: We may disclose information to the GPhC, NHS, or other authorities where legally required
IT and platform providers: Trusted service providers who support our website and systems, bound by data processing agreements

All third parties we work with are required to handle your data securely and in compliance with UK data protection law.

6. Data Retention

We retain patient records for a minimum of eight years following your last contact with us, in line with NHS and GPhC guidance. After this period, data is securely deleted or anonymised.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. All health data is stored on secure, encrypted systems.

8. Contact Us

If you have any questions about this privacy policy, wish to access your data, request corrections, or raise a data-related concern, please contact us. We aim to respond to all data-related enquiries within 48 hours.

Pharmacy Weight Loss Wooldale
GPhC No. 9012511
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

You have the right under UK GDPR to access, correct, delete, or restrict the processing of your personal data. You may also object to certain types of processing or request data portability. To exercise any of these rights, please contact us using the details above.